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Customer Service

RainSoft Customer Service and Warranties Goes Further

Extraordinary quality and reliability are engineered into every RainSoft home water treatment system. And with a worldwide network of knowledgeable, factory-trained dealers, we offer unsurpassed service and warranty coverage for all of our water softener systems and air treatment products.

While the standard among our competitors is to offer a limited warranty on selected parts, RainSoft customers get much more.

Take a look at a side-by-side comparison of our lifetime warranty coverage:

PartRainSoftMany Other Systems
TankXX
Conditioner MediaX 
Valve (bodyXX
Valve (working parts)X 
ElectricalX 

We also give you an unprecedented, lifetime warranty on electrical parts. *

As you can see, with a RainSoft Water Treatment System you get by far the most comprehensive warranty in the water treatment business. And we have more than 150 RainSoft dealers throughout the United States and in 20 other countries, so you are never far from expert RainSoft service.

Many RainSoft products and components are tested and certified by independent, third-party testing and validating organizations like the Water Quality Association and NSF International.

*On EC4 model systems only.

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Water Insights

Know Your Water

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What's In My Water?

Whether your water comes from a well or municipally treated source, it may contain impurities that cause it to taste or smell bad or create other problems in your home.

Why Should I Test My Water?

A reliable water analysis is the only way to identify the specific impurities in your water that make it less than ideal for household use.

How Can I Test My Water?

You can buy a DIY water testing kit, but you’ll get more reliable results and helpful solutions with a complimentary in-home water test from the experts at RainSoft.

Schedule Your

Free Water Analysis

Get a free in-home consultation with a RainSoft water conditioning expert.

What’s in your water? A RainSoft test is the first step toward resolving your water woes. We’ll send a water treatment expert to your home to test your tap water, explain the results, and recommend the best solutions to meet your specific needs.

Get a Free Water Test